Privacy Policy

Last Updated: June 19, 2025

1. Introduction

At PandaLink ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or any other services provided by PandaLink (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

2.1 Personal Data

Personal Data refers to information that identifies you or could be used to identify you. We may collect the following Personal Data:

  • Contact information (such as name, email address, and phone number)
  • Account credentials (such as username and password)
  • Profile information (such as profile picture and bio)
  • Payment information (such as credit card details and billing address)
  • Communication preferences

2.2 Usage Data

We may also collect information about how you access and use our Services, including:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and features used
  • Time and date of your visits
  • Referring website addresses
  • Other diagnostic data

3. How We Collect Information

We collect information through various methods, including:

3.1 Direct Collection

Information you provide to us directly when you:

  • Register for an account
  • Create or modify your profile
  • Use our Services
  • Subscribe to our newsletters
  • Contact our customer support
  • Participate in surveys or promotions

3.2 Automated Collection

When you use our Services, we may automatically collect certain information through:

  • Cookies and similar tracking technologies
  • Server logs
  • Analytics tools

3.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

  • Social media platforms when you connect your account
  • Business partners
  • Service providers

4. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and manage your account
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience
  • Comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We use the following types of cookies:

  • Necessary cookies: Essential for the basic functionality of our Services
  • Preference cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with our Services
  • Marketing cookies: Track your browsing habits to enable us to show advertising which is more likely to be of interest to you

You can manage your cookie preferences through our Cookie Preferences settings in your account dashboard.

6. Data Sharing and Disclosure

We may share your information with:

6.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

6.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6.4 With Your Consent

We may share your information with your consent or at your direction.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request copies of your personal information
  • Rectification: The right to request that we correct inaccurate information about you
  • Erasure: The right to request that we delete your personal information
  • Restriction: The right to request that we restrict the processing of your personal information
  • Data portability: The right to request that we transfer your personal information to another organization
  • Objection: The right to object to our processing of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

9. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Address: PandaLink Headquarters, 123 Tech Street, San Francisco, CA 94105, USA

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